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Standard Chartered’s 2023 Profit & HR Excellence

Standard Chartered’s strong financial performance in 2023, coupled with its dedication to HR excellence, highlights the bank’s capability to thrive in a complex global environment. Standard Chartered maintains its position as a leader in the financial services sector by prioritizing skills development, progressive benefits, psychological safety, and effective change management.

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Standard Chartered posts $5.7B profit in 2023, driven by smart HR strategy, skills-first focus, and strong employee engagement.
The bank discovered that reskilling and redeploying employees internally was more cost-efficient than external hiring. This strategy also helped reduce gender imbalances in emerging fields, promoting diversity and inclusion.

Standard Chartered posts $5.7B profit in 2023, driven by smart HR strategy, skills-first focus, and strong employee engagement.

Standard Chartered, the UK-based banking powerhouse, reported a robust $5.7 billion profit for 2023—up 10% year-on-year—despite global macroeconomic headwinds. The bank’s $17.4 billion in total operating income highlights its operational strength across 53 markets with over 85,000 employees.

According to Group Chairman Dr. José Viñals, the stellar performance was a direct result of “clear strategy, financial discipline, and relentless execution” under the leadership of Group CEO Bill Winters.

Yet, beyond the numbers, Standard Chartered’s human capital strategy is emerging as a major driver of growth.


🔍 Strategic Talent and HR Integration

In 2023, Tanuj Kapilashrami, formerly Chief Human Resources Officer, assumed the role of Chief Strategy and Talent Officer—a deliberate move integrating people, business strategy, and transformation.

Kapilashrami told UNLEASH that her mission has always been to align talent development with business transformation, emphasizing the bank’s shift to a skills-first organization.

“We saw early on that many roles were becoming obsolete due to tech disruption—so we focused on reskilling from within,” she said.


🎯 The Shift to Skills-First Transformation

Since 2019, Standard Chartered has transformed workforce planning by identifying “sunset jobs” at risk of automation and creating pathways toward “sunrise jobs” in cybersecurity, data science, sustainability, and other high-growth areas.

Key initiatives include:

  • Future Skills Academies in cybersecurity, data, and ESG
  • Partnership with EdCast (now part of Cornerstone OnDemand) for continuous learning
  • Launch of an AI-powered internal talent marketplace with Gloat, matching employees to gigs and full-time roles

So far, over 32,000 employees have engaged with the marketplace, completing more than 2,500 internal projects.


👨‍👩‍👧‍👦 Progressive Benefits and Inclusion

Standard Chartered continues to raise the bar on employee well-being with equalized parental leave, regardless of gender or marital status. The policy raised leave from 2 to 8+ weeks in most countries.

Further, the bank offers menopause health coverage via its insurance providers—an industry-first in markets lacking robust healthcare systems.

Kapilashrami explained, “These benefits are designed not only to support our people but to reinforce inclusion across life stages.”


🧠 Psychological Safety & Feedback Culture

A core part of Standard Chartered’s HR strategy is boosting psychological safety—critical for innovation and retention. Using two-way performance feedback, psychological safety scores improved 20 percentage points in 2023.

This system, powered by Qualtrics, captures real-time feedback, enabling teams to course-correct and support employee development throughout the year.

“Employees need to know where they stand and how to grow,” Kapilashrami noted. “It leads to higher trust, creativity, and performance.”


🔄 Managing Change in a Complex World

Standard Chartered takes a bottom-up approach to change management, co-creating its HR future with staff. For instance, in shaping its hybrid work model, employees were asked to recreate the “watercooler experience”—resulting in unique ways of maintaining informal team bonding virtually.

The goal? Design policies that reflect how people want to work while maintaining productivity.


📈 A Bank Built for the Future

As global financial institutions face rising expectations from both shareholders and employees, Standard Chartered is proving that profitability and people-centricity are not mutually exclusive.

With double-digit growth in key markets, a talent-first strategy, and inclusive policies that promote well-being, the bank is positioning itself as a future-ready employer and financial leader.

“Our success in 2023 is not just a financial milestone,” said Kapilashrami. “It reflects the values, vision, and resilience of our people.”


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  • Standard Chartered Financial Growth
  • Skills-First Workforce Strategy
  • Employee Experience and Retention
  • Progressive Parental Leave Policy
  • AI-Powered Talent Marketplace
  • Sustainable Banking Leadership



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Banking, Finance & Economic Policy

Ethiopia Tightens Banking Rules for Stability

The National Bank of Ethiopia is pushing lenders to strengthen their balance sheets under new capital and forex requirements. Analysts say the reforms could pave the way for foreign investment in Ethiopia’s banking sector.

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Ethiopia’s sweeping banking reforms mark a bold step toward financial modernization. By enforcing stricter capital and transparency rules, the country hopes to attract global investors and secure long-term stability.

Ethiopia’s central bank raises capital and forex rules to strengthen banks and attract investors seeking stable frontier markets.

Ethiopia Tightens Banking Rules for Stability

By Charles Wachira | November 10, 2025

Ethiopia’s central bank has rolled out sweeping reforms to strengthen its banking sector and restore investor confidence. The National Bank of Ethiopia (NBE) announced new rules that raise capital requirements and limit banks’ exposure to foreign exchange risks.

In October,NBE proposed a new directive limiting foreign ownership in domestic banks to 49%.

The move aims to align Ethiopia’s financial system with global standards. It also signals a push to restore market confidence after years of inflation, currency shortages, and liquidity pressure.

According to StockMarket.et, the reforms target stronger balance sheets and more disciplined currency management. Analysts say this is one of the most decisive steps by the regulator in recent years.


New Capital and FX Requirements

Banks must now meet higher minimum paid-up capital levels, consistent with international benchmarks. The NBE has also introduced a foreign exchange exposure cap of ±18% of Tier 1 capital per day.

This means banks can no longer hold large foreign currency positions beyond that limit. The goal is to control speculative trading and protect the banking system from shocks in the currency market.

“We want to build a safer and more transparent banking system,” said an NBE official. “Capital adequacy and currency discipline are essential for long-term stability.”


Impact on Local Banks

The reforms come at a time when many Ethiopian banks are expanding aggressively. Yet several remain below global capital thresholds.

The Commercial Bank of Ethiopia (CBE) still dominates the market, but private players like Awash Bank, Dashen Bank, and Nib International Bank have been catching up fast. They now face pressure to raise new capital or explore mergers to meet the new requirements.

According to analysts at Cepheus Capital, these changes mark the start of a new phase in Ethiopia’s financial liberalization. The government is preparing to open the banking sector to foreign investors, a move that could attract regional and international capital.


Building Investor Confidence

Ethiopia, home to more than 120 million people, has long been seen as a potential investment destination in East Africa. Yet regulatory uncertainty and currency volatility have discouraged many global investors.

The new rules aim to change that perception. They are part of a wider plan to build transparency, predictability, and resilience into the financial system.

Economist Dr. Tsedale Mebratu of Addis Ababa University believes this policy shift could mark a turning point. “The reforms strengthen trust and transparency,” she said. “But smaller banks may struggle to meet compliance costs without raising extra capital.”


Addressing Foreign Exchange Risks

Ethiopia’s currency, the birr, has been under constant pressure. The country has faced chronic foreign exchange shortages that have disrupted imports and debt payments.

By limiting exposure to ±18% of Tier 1 capital, the NBE hopes to reduce speculative positions in the FX market. This step mirrors similar reforms taken by the Central Bank of Kenya (CBK) and the Bank of Ghana, which tightened rules after currency turbulence in recent years.

If properly implemented, the policy could help stabilize the birr and reassure global lenders like the World Bank and the International Monetary Fund (IMF).


Part of a Broader Economic Reform Agenda

The changes form part of Ethiopia’s wider economic transformation plan under Prime Minister Abiy Ahmed. His administration has been liberalizing strategic sectors such as telecommunications, logistics, and finance to attract private investment.

One of the most notable milestones was the 2023 entry of Safaricom Ethiopia, a subsidiary of Safaricom PLC (Kenya). That deal marked one of the largest foreign investments in Ethiopia’s history.

The government hopes the same success can be replicated in banking, insurance, and other services. The NBE’s new regulations, therefore, set the groundwork for a more modern, globally integrated financial system.


Analysts’ Global Perspective

International markets have taken note of Ethiopia’s reforms. Investors tracking African frontier economies say the new measures show commitment to transparency and policy discipline.

However, they also caution that effective enforcement will be key. “Ethiopia’s challenge isn’t introducing new rules — it’s enforcing them fairly,” said Richard Manson, Africa analyst at Frontier Advisory Group in London. “If done right, these reforms could put Ethiopia closer to Kenya and Nigeria in investor confidence.”


The Road Ahead

The tightening of banking rules represents more than a regulatory change. It reflects Ethiopia’s determination to build credibility in global financial markets.

For the NBE, success will depend on consistent enforcement and collaboration with commercial banks. For investors, the reforms offer a clearer signal that Ethiopia is serious about modernizing its economy.

In the long term, these moves could strengthen the country’s financial stability and help it emerge as a regional financial hub in the Horn of Africa.

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Banking, Finance & Economic Policy

Treasury Ousts Consolidated Bank Board

Treasury Cabinet Secretary John Mbadi dissolves Consolidated Bank board. The move signals heightened regulatory scrutiny and raises questions about governance in Kenya’s state-owned banks.

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Formed in 1989 from a merger of nine collapsed banks, Consolidated Bank remains fully state-owned. Kenya now plans to inject fresh capital and open ownership to the private sector to revive the struggling lender.
CBK steps in following controversial board appointments at Consolidated Bank. Investors and international lenders are watching closely as Kenya tests its corporate governance frameworks.

Kenya’s Treasury fires Consolidated Bank’s board and CEO, signalling tougher financial governance and oversight reforms.

Kenya Fires Consolidated Bank Board in Governance Shake-Up

November 10, 2025—Kenya’s financial sector grabbed global attention after Treasury Cabinet Secretary John Mbadi dismissed the entire board and CEO of Consolidated Bank of Kenya. The move triggered regulatory intervention from the Central Bank of Kenya (CBK). It also raised concerns about political influence in the banking sector.

The decision came after Treasury rejected the board’s plan to renew CEO Sam Muturi’s contract. Muturi had just delivered the state-owned lenders’ first profit in 15 years. On October 3, Mbadi revoked the appointments of three directors who supported Muturi. He then installed Dr. Murage Njeru, a University of Nairobi lecturer, as acting CEO. CBK immediately rebuked the move.

“Institutions must ensure that no person is appointed or elected as a director or senior officer unless the Central Bank has certified them,”
Timothy Kimutai, Deputy Director of Bank Supervision, CBK


Regulatory Clash and Political Overtones

CBK protested that Dr. Njeru had not undergone the mandatory “fit and proper” assessment under Section 9A of the Banking Act.

Dr. Njeru had recently stepped down from the Mbeere North parliamentary by-election. He stepped aside in favor of a United Democratic Alliance (UDA) candidate. The party is led by President William Ruto. Meanwhile, his brother, Charles Njagagua, who chaired the bank, was also removed. The institution was left without a functioning board.

Founded in 1989 through a merger of nine troubled lenders, Consolidated Bank has long reflected Kenya’s delicate balance between commercial independence and political oversight.

“This development signals heightened regulatory scrutiny and a possible shift in how Kenya enforces governance in publicly owned banks,” said an analyst at Sterling Capital Ltd.
“But it also raises concerns about board autonomy and the predictability of oversight.”


CBK’s Balancing Act

CBK now faces a tough task. It must enforce prudential rules while managing political pressure. The regulator has questioned the legality of some Treasury appointments. One example is Jane Njogu, a Treasury representative whose second term allegedly lacked CBK approval.

The Bank insists that no senior officer should assume office without clearance. This protects depositors and maintains market confidence. Analysts say CBK’s firm stance reassures investors that supervision standards remain intact despite political challenges.


Global Implications

The dispute has drawn international attention. It mirrors governance challenges across emerging markets. For investors and multilateral lenders, the situation raises questions about policy consistency and institutional independence. These are key factors when assessing country risk.

“What’s happening at Consolidated Bank is not just a domestic issue; it’s a test of Kenya’s commitment to corporate governance reforms,”
Dr. Emmanuel Okoth, Economist, University of Nairobi

As Nairobi aims to become a regional financial hub, such governance disputes could hurt investor confidence. The success of Kenya Vision 2030 and the Bottom-Up Economic Transformation Agenda (BETA) depends on a stable and credible banking system.


Legal Fallout and Leadership Vacuum

Ousted CEO Sam Muturi filed a petition at the Employment and Labour Relations Court. He seeks reinstatement or KSh76 million in compensation. Muturi argues the Treasury overstepped its authority. The case could set a landmark precedent on executive interference in bank governance.

The bank now faces a leadership vacuum. Six of eleven senior roles are held in acting capacity. This includes heads of legal, risk, finance, and retail divisions. Analysts warn that instability could reverse the gains achieved under Muturi, just as the bank was starting to recover.


What Lies Ahead

The shake-up highlights Kenya’s ongoing struggle to balance government oversight with institutional independence. Treasury’s push to restructure state-owned enterprises may increase accountability. But it also exposes weak points in governance frameworks.

For investors and policymakers in East Africa, the Consolidated Bank saga sends a clear message: transparency, consistency, and regulatory autonomy are essential for sustaining confidence in Kenya’s banking future.


Bottom Line

The ouster of Consolidated Bank’s leadership is more than a boardroom reshuffle. It is a litmus test for Kenya’s governance credibility. How quickly the State, CBK, and judiciary resolve this standoff will determine whether reforms strengthen or strain investor faith in one of Africa’s most dynamic banking markets.

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Banking, Finance & Economic Policy

I&M Bank Kenya Announces CEO Leadership Change

Regional operations now play a major role in I&M’s revenue. Leadership change may strengthen cross-border synergy.

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Kihara Maina takes the helm at I&M Bank Kenya as interim CEO. His return signals a strategic push to strengthen regional integration and digital growth.

I&M Bank Kenya appoints Kihara Maina as interim CEO, replacing Gul Khan—signalling a strategic shift at the East African lender.

I&M Bank Kenya has announced a leadership change. Gul Khan, the current CEO, will step down. Kihara Maina, Regional CEO of I&M Group PLC, will take over on an interim basis. The move is pending regulatory approval.

The announcement signals a possible strategic shift at one of East Africa’s top banks. It may affect investors’ perception and operational priorities.


Leadership Transition Details

Gul Khan has led the Kenyan unit for several years. Under his leadership, I&M Bank expanded digital services and SME lending. Meanwhile, Kihara Maina previously served as CEO and later as Regional CEO.

According to Dawn Africa, Maina’s return emphasizes continuity and alignment with regional operations. Analysts say this may improve coordination between Kenya and the group’s subsidiaries in Rwanda, Tanzania, and Uganda.


Strategic Implications

The Kenyan banking sector is highly competitive. Banks face challenges from rising interest rates, fintech disruption, and regulatory changes.

By appointing Maina, I&M Bank signals a renewed focus on regional integration. It also suggests the bank wants to strengthen digital channels and improve operational efficiency.


Company Background

I&M Group PLC is listed on the Nairobi Securities Exchange. The group has operations in Kenya, Uganda, Tanzania, Rwanda, and Mauritius. Its strategy focuses on digital banking, regional expansion, and SME ecosystem services.

The group’s “iMara” initiative aims to integrate technology and customer experience across borders. Maina’s leadership is expected to accelerate this agenda.


Investor Perspective

Leadership changes at the CEO level carry investor attention. Shareholders will watch how the new leadership manages growth and profitability.

I&M Bank Kenya reported KSh 11.3 billion profit after tax in 2024, up 17% from the previous year (Business Daily Africa). Maintaining momentum during this transition is critical.


Regional Context

I&M Bank competes with major regional banks such as Equity Group, KCB, and Co-operative Bank.

Regional subsidiaries are crucial. They now contribute significantly to group deposits, loans, and revenue. Maina’s experience across markets is expected to strengthen these operations.


Outlook

Investors and clients will be watching closely. Key questions include:

  • Will digital banking expansion accelerate under Maina?
  • How will SME products evolve in Kenya and the region?
  • Can the bank maintain growth and profitability amid the leadership change?

According to Dawn Africa, the transition may mark a strategic chapter for I&M Bank. The focus will likely be on innovation, digital expansion, and regional integration.

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